You will learn how to create a simple pop-up alarm in ACC. The Avigilon terminology differs. In essence this is equivalent to what is commonly known as black-screen technology. The purpose is to show you how to create a pop-up alarm in ACC, but you can use this guide to create any alarm. Setting up […]
Archives for June 2020
Ping to Log File With a Timestamp
Learn how to ping to a log file with a timestamp to troubleshoot network or device anomalies. This simple Windows batch script is very useful. Why Would You Want to Ping to Log File With a Timestamp? The need may arise to ping a device on the network, any device, to test the device or […]
Some Options Will be Disabled Until All Servers are Upgraded
Learn how to solve the “Some options will be disabled until all servers are upgraded” problem. Symptoms on Workstation Clients Note: The symptoms may present on the server itself as well, but the solution for this problem is specifically targeted for ACC Client running on workstations, rather than on the server itself. If you are […]
Reset Avigilon ACC Server Password
Two Reasons You May Need to Reset the ACC Server Password Nobody remembers the ACC administrator password, preventing system changes and camera additions – so you require a permanent reset. You are the integrator on-site and no one is available to provide a password right now, but you will need to restore old passwords later […]
Upgrade Procedure for ACC 5 or ACC 6 to ACC 7
Learn how to upgrade Avigilon ACC by following this guide. What you need to know before ordering upgrade licenses System Requirements ACC 7 is not supported on Windows 7. You will require at least Windows 8.1, but Windows 10 or Server 2016 is recommended. Contact your sales representative for upgrade options to older machines running […]